The chat on this page is live — not a mockup

Every guest question answered.
Every event inquiry captured.

TapLine is the AI guest concierge + CRM for breweries, bars & restaurants. It answers on your website and Facebook Messenger in seconds — hours, events, what's on tap, reservations — and turns conversations into booked parties, fundraisers, and regulars.

See it on a demo website →

No form. No signup. The bubble in the corner is TapLine running live at our own brewery — ask it what's happening this weekend.

The live demo

Go ahead — try to stump it.

The chat bubble on this page is connected to Bullfrog Creek Brewing in Valrico, FL — the taproom where TapLine was built and runs every day. It knows the real hours, the real events calendar, the real tap list. Ask it anything a guest would ask.

Good ones to try: "What's going on this weekend?" · "Can I book a fundraiser?" · "Do you have food?" · "Reserve me a table for Saturday."

Why venues run TapLine

It's the employee who never misses a shift.

Most guests decide where to spend Friday night in the ten minutes they spend texting around. TapLine makes sure your place answers first.

Answers in seconds, 24/7

Website chat and Facebook Messenger, answered instantly with your live data — tonight's events, current tap list, hours, menu, specials. Not canned replies: real answers, in your voice.

📅

Books while you sleep

Table holds, party inquiries, fundraiser requests, catering leads — the AI qualifies them, captures contact info, and files them in your pipeline with the date and details attached.

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Humans take over anytime

Every conversation lands in one inbox. Jump in mid-chat and the AI steps aside. It also knows when to flag a thread for a human instead of winging it.

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A pipeline, not a chat log

Leads move through stages — new, qualified, appointment, won — so a fundraiser inquiry from Tuesday doesn't die in someone's DMs. Automated follow-ups nudge the ones that go quiet.

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Daily digest email

Every morning: who chatted, what they wanted, which leads need a human. You read it with your coffee and know exactly what's cooking.

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Live on your site in 5 minutes

One line of code on your website. Connect your Facebook page and Messenger answers itself too. No new hardware, no POS migration, nothing to train.

Mission control

One inbox. Every channel. Full pipeline.

Web chat and Messenger conversations, guest profiles, event leads, follow-ups, and a daily dashboard — in one simple app your managers will actually use.

Setup

Live before your next shift change.

1

We load your venue's brain

Hours, menu, events calendar, tap list, booking policies, your tone of voice. This is the part we obsess over — the AI answers like your best bartender, not a phone tree.

2

One line on your website

Paste <script src="…/widget.js"> before </body> — that's the whole install. Connect your Facebook page and Messenger is covered too.

3

Guests get answers, you get leads

The AI handles the volume, your team handles the moments that matter, and every conversation becomes a guest record you keep.

Built in a taproom, not a boardroom

We run it at our own brewery.

TapLine was built at Bullfrog Creek Brewing Co. in Valrico, Florida, because we were tired of missed messages turning into missed bookings. It answers our guests on our website and our Facebook page every single day — the demo on this page is our production system.

"It booked a Dueling Pianos table on a Wednesday night while the bar was slammed. Nobody on staff touched it."

— Jamie Ratcliff, Owner, Bullfrog Creek Brewing Co.
Founding venues

Want this answering for your place?

We're onboarding a small group of founding breweries, bars & restaurants at founder pricing. We do the setup with you, and your feedback shapes the product.

Book a 15-minute walkthrough

Or just ask the chat bubble — it'll take your info. That's kind of the point. 😉