/* TapLine — dark, slick, hospitality-warm */
:root {
  --bg: #0d1117; --bg2: #12181f; --bg3: #1a222c; --line: #26303c;
  --fg: #e8edf3; --dim: #8b98a8; --accent: #f0a92e; --accent2: #6fb03f;
  --danger: #e05252; --info: #37a8c4;
  --guest: #223140; --ai: #2a3b26; --human: #3d3323; --sys: #2a2f38;
  --r: 12px;
}
* { box-sizing: border-box; margin: 0; padding: 0; }
html, body { height: 100%; }
body { background: var(--bg); color: var(--fg); font-family: 'Outfit', system-ui, sans-serif; font-size: 15px; }
.hidden { display: none !important; }
.dim { color: var(--dim); font-size: 13px; }
button { font-family: inherit; cursor: pointer; }
input, textarea, select { font-family: inherit; font-size: 14px; background: var(--bg3); color: var(--fg); border: 1px solid var(--line); border-radius: 8px; padding: 9px 12px; outline: none; }
input:focus, textarea:focus { border-color: var(--accent); }

.btn { border: 1px solid var(--line); background: var(--bg3); color: var(--fg); border-radius: 8px; padding: 9px 16px; font-weight: 600; font-size: 14px; }
.btn.primary { background: var(--accent); border-color: var(--accent); color: #1a1205; }
.btn.primary:hover { filter: brightness(1.1); }
.btn.ghost { background: transparent; }
.btn.tiny { padding: 4px 10px; font-size: 12px; }
.btn.wide { width: 100%; }
.btn.danger { border-color: var(--danger); color: var(--danger); background: transparent; }

/* login */
.login { display: flex; align-items: center; justify-content: center; height: 100vh;
  background: radial-gradient(1200px 600px at 70% -10%, #1d2a1a 0%, var(--bg) 55%); }
.login-card { width: 340px; background: var(--bg2); border: 1px solid var(--line); border-radius: 16px; padding: 32px; display: flex; flex-direction: column; gap: 12px; }
.brand { font-size: 28px; font-weight: 800; letter-spacing: -0.5px; }
.brand .accent { color: var(--accent); }
.brand.small { font-size: 20px; padding: 18px 16px 8px; }
.brand-mark { margin-right: 4px; }
.login-sub { color: var(--dim); font-size: 13px; margin-bottom: 8px; }
.login-err { color: var(--danger); font-size: 13px; min-height: 18px; }

/* layout */
.app { display: flex; height: 100vh; }
.side { width: 218px; min-width: 218px; background: var(--bg2); border-right: 1px solid var(--line); display: flex; flex-direction: column; }
.side nav { display: flex; flex-direction: column; gap: 2px; padding: 10px; flex: 1; }
.nav-btn { display: flex; align-items: center; gap: 8px; background: transparent; border: 0; color: var(--dim); padding: 10px 12px; border-radius: 8px; font-size: 14px; font-weight: 600; text-align: left; }
.nav-btn:hover { background: var(--bg3); color: var(--fg); }
.nav-btn.active { background: var(--bg3); color: var(--fg); }
.badge { margin-left: auto; background: var(--accent); color: #1a1205; border-radius: 99px; font-size: 11px; font-weight: 700; padding: 1px 8px; }
.badge.warn { background: var(--danger); color: #fff; }
.side-foot { padding: 14px 16px; border-top: 1px solid var(--line); display: flex; flex-direction: column; gap: 4px; }
.venue-name { font-weight: 700; font-size: 13px; }
.user-email { color: var(--dim); font-size: 12px; word-break: break-all; }
main { flex: 1; overflow: hidden; display: flex; flex-direction: column; }
.view { flex: 1; overflow: auto; display: flex; flex-direction: column; }
.pane-head { padding: 16px 20px 10px; }
.pane-head.row { display: flex; align-items: center; gap: 14px; }
.pane-head h2 { font-size: 19px; }
.search { width: 280px; }

/* inbox */
.inbox-wrap { display: flex; flex: 1; min-height: 0; }
.convo-list-pane { width: 330px; min-width: 330px; border-right: 1px solid var(--line); display: flex; flex-direction: column; }
.filters { display: flex; gap: 6px; margin-top: 10px; flex-wrap: wrap; }
.chip { background: var(--bg3); border: 1px solid var(--line); color: var(--dim); border-radius: 99px; padding: 4px 12px; font-size: 12px; font-weight: 600; }
.chip.active { background: var(--accent); border-color: var(--accent); color: #1a1205; }
.convo-list { flex: 1; overflow: auto; }
.convo-item { padding: 12px 16px; border-bottom: 1px solid var(--line); cursor: pointer; display: flex; flex-direction: column; gap: 3px; }
.convo-item:hover { background: var(--bg2); }
.convo-item.sel { background: var(--bg3); }
.convo-top { display: flex; align-items: center; gap: 8px; }
.convo-name { font-weight: 700; font-size: 14px; flex: 1; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.convo-time { color: var(--dim); font-size: 11px; }
.convo-prev { color: var(--dim); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.convo-tags { display: flex; gap: 5px; margin-top: 2px; flex-wrap: wrap; }
.tag { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .4px; border-radius: 4px; padding: 1px 6px; background: var(--bg3); color: var(--dim); border: 1px solid var(--line); }
.tag.stage-new { color: var(--info); border-color: var(--info); }
.tag.stage-engaged { color: var(--accent2); border-color: var(--accent2); }
.tag.stage-qualified { color: var(--accent); border-color: var(--accent); }
.tag.stage-appointment, .tag.stage-proposal { color: #c684e8; border-color: #c684e8; }
.tag.stage-won { background: var(--accent2); color: #10200a; border-color: var(--accent2); }
.tag.stage-lost, .tag.stage-dormant { color: var(--dim); }
.tag.human { background: var(--danger); color: #fff; border-color: var(--danger); }
.tag.ai-on { color: var(--accent2); border-color: var(--accent2); }
.tag.ai-off { color: var(--danger); border-color: var(--danger); }
.unread-dot { width: 9px; height: 9px; border-radius: 99px; background: var(--accent); }

.thread-pane { flex: 1; display: flex; flex-direction: column; min-width: 0; }
.thread-empty { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; color: var(--fg); gap: 8px; text-align: center; font-size: 17px; font-weight: 600; }
.thread { flex: 1; display: flex; flex-direction: column; min-height: 0; }
.thread-head { padding: 12px 18px; border-bottom: 1px solid var(--line); background: var(--bg2); display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }
.th-name { font-weight: 800; font-size: 16px; }
.th-meta { color: var(--dim); font-size: 12px; }
.th-lead { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; margin-left: auto; }
.th-lead select { padding: 4px 8px; font-size: 12px; }
.handoff-banner { width: 100%; background: rgba(224,82,82,.12); border: 1px solid var(--danger); color: #ffb1b1; border-radius: 8px; padding: 7px 12px; font-size: 13px; }
.thread-msgs { flex: 1; overflow: auto; padding: 18px; display: flex; flex-direction: column; gap: 10px; }
.msg { max-width: 68%; padding: 10px 14px; border-radius: 14px; font-size: 14px; line-height: 1.45; white-space: pre-wrap; word-break: break-word; }
.msg .msg-meta { display: block; margin-top: 4px; font-size: 10.5px; color: var(--dim); }
.msg.guest { background: var(--guest); align-self: flex-start; border-bottom-left-radius: 4px; }
.msg.ai { background: var(--ai); align-self: flex-end; border-bottom-right-radius: 4px; }
.msg.human { background: var(--human); align-self: flex-end; border-bottom-right-radius: 4px; }
.msg.system { background: var(--sys); align-self: center; color: var(--dim); font-size: 12.5px; max-width: 80%; }
.quick-replies { display: flex; gap: 6px; padding: 6px 14px 0; flex-wrap: wrap; }
.qr { background: var(--bg3); border: 1px dashed var(--line); color: var(--dim); border-radius: 99px; padding: 4px 12px; font-size: 12px; }
.qr:hover { color: var(--fg); border-color: var(--accent); }
.composer { display: flex; gap: 10px; padding: 12px 14px 16px; align-items: flex-end; }
.composer textarea { flex: 1; resize: none; max-height: 130px; }

/* kanban */
.kanban { display: flex; gap: 12px; padding: 6px 20px 24px; overflow-x: auto; flex: 1; align-items: flex-start; }
.kcol { min-width: 235px; width: 235px; background: var(--bg2); border: 1px solid var(--line); border-radius: var(--r); display: flex; flex-direction: column; max-height: 100%; }
.kcol-head { padding: 10px 14px; font-weight: 700; font-size: 13px; text-transform: uppercase; letter-spacing: .5px; color: var(--dim); display: flex; justify-content: space-between; border-bottom: 1px solid var(--line); }
.kcol-body { padding: 10px; display: flex; flex-direction: column; gap: 8px; overflow: auto; }
.kcard { background: var(--bg3); border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; display: flex; flex-direction: column; gap: 5px; }
.kcard-title { font-weight: 700; font-size: 13.5px; }
.kcard-sub { color: var(--dim); font-size: 12px; }
.kcard-row { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.kcard select { padding: 3px 6px; font-size: 11.5px; }
.kcard .val { color: var(--accent); font-weight: 700; font-size: 12px; }

/* tables */
.table-wrap { padding: 6px 20px 24px; overflow: auto; }
table { width: 100%; border-collapse: collapse; }
th { text-align: left; color: var(--dim); font-size: 11.5px; text-transform: uppercase; letter-spacing: .5px; padding: 8px 10px; border-bottom: 1px solid var(--line); }
td { padding: 10px; border-bottom: 1px solid var(--line); font-size: 14px; }
tr:hover td { background: var(--bg2); }

/* dashboard */
.dash { padding: 6px 20px 24px; display: flex; flex-direction: column; gap: 18px; }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 12px; }
.kpi { background: var(--bg2); border: 1px solid var(--line); border-radius: var(--r); padding: 16px; }
.kpi .n { font-size: 28px; font-weight: 800; }
.kpi .l { color: var(--dim); font-size: 12.5px; margin-top: 2px; }
.kpi.hot .n { color: var(--danger); }
.kpi.money .n { color: var(--accent); }
.dash-cols { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.panel { background: var(--bg2); border: 1px solid var(--line); border-radius: var(--r); padding: 16px; }
.panel h3 { font-size: 14px; margin-bottom: 12px; color: var(--dim); text-transform: uppercase; letter-spacing: .5px; }
.bar-row { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; font-size: 13px; }
.bar-label { width: 110px; color: var(--dim); }
.bar-track { flex: 1; background: var(--bg3); border-radius: 6px; height: 18px; overflow: hidden; }
.bar-fill { height: 100%; background: var(--accent); border-radius: 6px; min-width: 2px; }
.bar-n { width: 34px; text-align: right; font-weight: 700; }

/* settings */
.settings { padding: 6px 20px 40px; display: flex; flex-direction: column; gap: 18px; max-width: 860px; }
.settings .panel label { display: block; color: var(--dim); font-size: 12.5px; margin: 12px 0 4px; }
.settings input, .settings textarea, .settings select { width: 100%; }
.settings textarea { min-height: 140px; }
.set-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.switch { display: inline-flex; align-items: center; gap: 8px; cursor: pointer; margin-top: 12px; font-weight: 600; }
.embed-code { background: #0a0e13; border: 1px solid var(--line); border-radius: 8px; padding: 12px; font-family: ui-monospace, monospace; font-size: 12px; color: #9fd67c; white-space: pre-wrap; word-break: break-all; }
.tpl-row { display: flex; gap: 8px; margin-bottom: 8px; align-items: center; }
.tpl-row input.tpl-name { width: 180px; }
.tpl-row input.tpl-body { flex: 1; }

.toast { position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%); background: var(--bg3); border: 1px solid var(--accent); color: var(--fg); border-radius: 10px; padding: 10px 20px; font-size: 14px; z-index: 99; }

@media (max-width: 900px) {
  .side { width: 64px; min-width: 64px; }
  .side .brand, .side-foot, .nav-btn .badge { display: none; }
  .nav-btn { justify-content: center; font-size: 18px; }
  .convo-list-pane { width: 260px; min-width: 260px; }
  .dash-cols { grid-template-columns: 1fr; }
  .set-row { grid-template-columns: 1fr; }
}

/* inbox + pipeline row actions (mark read / delete) */
.convo-actions { display: none; gap: 4px; margin-left: auto; }
.convo-item:hover .convo-actions { display: inline-flex; }
.convo-item:hover .convo-time { display: none; }
.ca-btn { background: var(--bg3); border: 1px solid var(--line); color: var(--dim); border-radius: 6px; padding: 2px 7px; font-size: 12px; cursor: pointer; line-height: 1.4; }
.ca-btn:hover { color: var(--fg); border-color: var(--accent); }
.ca-del:hover { color: #ff7b7b; border-color: #ff7b7b; }
.kcard { position: relative; }
.kcard-del { position: absolute; top: 6px; right: 6px; background: transparent; border: none; color: var(--dim); font-size: 12px; cursor: pointer; padding: 2px 5px; border-radius: 5px; display: none; }
.kcard:hover .kcard-del { display: block; }
.kcard-del:hover { color: #ff7b7b; background: var(--bg2); }